Privacy Policy
QTECH MANAGEMENT MALAYSIA SDN. BHD.
(Company No. 201901008972 / 1318300-W)
Empowering Innovation and Excellence
Effective Date: 03/05/2025
At QTECH MANAGEMENT MALAYSIA SDN. BHD. (“QTECH”, “we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and international best practices. By using our website and services, including our WooCommerce store, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our website:
Personal Identification Information: Name, email address, phone number, billing/shipping address, and company name.
Payment Information: Processed via secure third-party gateways (we do not store full credit card details).
Account Information: Login credentials, preferences, order history.
Technical Information: IP address, browser type, device information, and usage data collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
Process orders and provide customer service.
Manage your account and send order confirmations and updates.
Personalize your shopping experience and improve our website.
Communicate promotional offers and newsletters (with your consent).
Comply with legal and regulatory obligations.
3. Disclosure of Information
We do not sell or rent your personal data. We may share your information with:
Third-party service providers such as payment processors, shipping companies, or marketing platforms, solely for business operations.
Regulatory or legal authorities where required to comply with applicable laws or protect our rights.
Affiliates and business partners, only when necessary and with adequate data protection agreements in place.
4. Data Security
We employ industry-standard measures such as SSL encryption, firewall protection, and secure server hosting to protect your data. However, no transmission over the Internet is completely secure.
5. Your Rights
Under PDPA and applicable privacy laws, you have the right to:
Access and request a copy of your personal data.
Correct inaccurate or outdated information.
Withdraw consent or request deletion (subject to legal retention requirements).
Opt-out of marketing communications.
To exercise these rights, please contact us